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  • Is it possible to supply outsourced onboarding as-a-service? 

    As an outsourced small and medium-sized enterprise (SME) in the hospitality industry, incorporating digital platforms can greatly enhance the onboarding process when servicing larger organizations.

    Here are four ways an outsourced SME can use digital platforms to help onboard staff.

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    The use of technology in hospitality is about creating seamless and memorable experiences for guests.

     

    ~ Danny Meyer ~


  • 1. Developing a comprehensive training program:

    An LMS (Learning Management System) platform can be used to develop a comprehensive training program that covers all aspects of the job, including safety procedures, customer service, and the use of any specialized equipment or software. Training can be customized to the specific needs of the organization, and can be conducted by experienced and qualified trainers. LMS platforms such as Obami (which has a bit more than the traditional incumbents), Moodle and other platforms can be used for this purpose.

    2. Creating an orientation document:

    A CMS (Content Management System) platform can be used to make an orientation manual that includes details on the staff member's role and responsibilities as well as the company's history and mission statement. All staff should be able to easily comprehend and access the online manual, which can be updated as necessary. For this, platforms like WordPress, Obami, or Drupal can be used.

    3. Giving new hires mentorship and coaching:

    A LXP (Learning Experience Platform) can be used to give new hires mentoring and coaching, assisting them in comprehending the culture of the bigger organization and in feeling supported and valued. Senior staff personnel with extensive experience, and who are knowledgeable about the functioning of the wider company, can serve as mentors. You can use platforms like Degreed, EdX, and Obami for this.

    4. Providing online onboarding:

    Using a digital platform, you can provide new hires with an online onboarding process that will assist in streamlining the procedure and make it more convenient for them. This can include anytime, anywhere access to e-learning programs, virtual tours, and online forms. This method can also aid in lowering the price and duration of typical onboarding procedures, and allow hiring staff to evaluate the effort and competencies of their new hires from an early stage. For this, platforms like Obami can be used.

    In summary, digital platforms (like LMSs, CMSs, and LXPs), an outsourced SME in the hospitality sector may efficiently onboard workers, ensuring that new hires are adequately trained and equipped to carry out their responsibilities and that they are able to contribute to the success of the larger organization.

    Leverage the power of a digital platform in your outsourcing company - let Obami show you how to onboard new staff, deliver learning materials, foster community and provide ongoing support, in less time and at lower costs. 


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